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More Than Just Groceries

Associated Grocers of New England is not your average wholesale grocery distributor. In addition to quality product, we offer full-spectrum support for you and your business.

A Full-Service Partner

We recognize the unique challenges within the grocery industry and are committed to supporting the entirety of your business beyond keeping the shelves stocked. When you partner with us, you gain access to a diverse portfolio of carefully curated programs and services aimed at maximizing your business's success. These are designed to address industry-specific challenges and opportunities, as well as empower your team with tailored training and education.

Additionally, our commitment to your success is backed by our gold-standard customer service. You can rely on us as a trusted ally, providing personalized support to meet your needs—from product selection to logistical assistance and strategic guidance. At Associated Grocers of New England, we are dedicated to building lasting partnerships based on trust and shared goals, ensuring your business thrives in a competitive market.

THE AG PROMISE 
  • Unparalleled customer support 
  • Socially responsible operations 
  • Quality products, programs and services 
  • Innovation and creativity 
  • Action with integrity  
  • Genuine care and concern for others 

What We Offer

Advertising

We're more than just printed ads – we're a full-service graphic design powerhouse. With our skilled team of graphic artists, we can tackle any design project your store requires, from logos and menus to window signs and store flyers. We'll collaborate closely with you to bring your vision to life, ensuring every design is custom-created to perfection and sure to be noticed.

A phone screen showing different coupons on it.

Customer Service

With a focus on responsiveness, reliability, and empathy, our team goes above and beyond to ensure your questions are answered, issues are resolved promptly, and concerns are addressed with care. Whether you've been a longtime customer or recently joined the Cooperative family, you can trust that our customer service department is here to exceed your expectations.

Six people standing together with their hands clasped at an AGNE facility office.

Loss Prevention

Retailers can lose significant money due to inadequate training, processes, and unfortunately, theft. However, our dynamic Loss Prevention team is here to help! Going above and beyond mere store security, our team partners with retailers to cover every angle of Loss Prevention from crafting comprehensive policies and conducting meticulous audits to providing tailored training and timely alerts.

A grocery aisle with a security camera attached to a shelf.

Marketing

In today's fiercely competitive market, effective marketing is key to standing out. Our Digital Marketing Department simplifies the process by offering comprehensive services to enhance your online presence and boost engagement, including website development, ecommerce guidance, social media management and in-store audio marketing. Building and maintaining an online presence is crucial for success, but rest assured – we’ve got your back.

A person holding a coffee mug looking at their computer screen.

Shelf Management Services

AG’s Shelf Management Services Team is dedicated to maximizing profitability for our valued retailers, vendors, and warehouse operations. Our mission? Elevating your bottom line through curated product assortments and strategic retail placements, adapted to captivate your customers. Through the implementation of enticing planograms and expert store resets, the SMS Team is your partner in driving unparalleled sales success.

Store Equipment & Design

Open a world of possibilities with our Store Equipment and Design Services! With a dedicated team committed to your success, we are here to help turn your vision into reality.

We offer a wide variety of services for you to choose from that can be selected a la carte based on your individual needs. Regardless if you’re considering a complete store makeover, exploring financing options or simply looking to make a few strategic upgrades, SE&D representatives collaborate alongside you every step of the way.

A long point of view picture of the inside of an AGNE partner store.

Retail Counseling

At AG, we know that one size does not fit all. To best address your unique needs, you'll be matched with a dedicated Retail Counselor who will serve as your trusted guide, ensuring you're equipped with the knowledge and resources needed to thrive. 

Our Retail Counseling team stands apart with their hands-on approach, committed to providing unparalleled support. They work closely with Customer Service and our in-house teams to form a communication network that optimizes service to every store. Armed with a working knowledge of the competitive marketplace and the full resources of AG New England, you can expect to receive the attentive, in-store assistance you deserve - every time.

Two grocery store employees looking at product on a shelf in the produce section.

Retail Pricing

Our Retail Pricing Team is ready to help you elevate your store’s pricing strategy and empower your business through effective pricing management and a suite of services that reduce costs and enhance operational efficiency. This comprehensive program covers shelf label printing and electronic product and price automation for products sourced from our warehouse as well as a number of direct store delivery vendors. We can provide these services, and others such as electronic invoicing and account statements, for a number of different POS and back-office solutions.

Five shelves of various dairy products.

Retail Technology

AGNE prioritizes delivering competitive and responsive technology solutions to meet the needs of our independent retailers. With the expertise of our Retail Technology staff and strategic partnerships with third-party providers, we offer a range of services and support around POS and back-office systems, payment processing, ATM machines, gift card processing and acceptance, and more. Our dedicated, in-house experts are available on-call to answer your questions, demystifying retail technology through valuable education and training opportunities, and helping you to achieve the operational excellence your business deserves.

A cashier using a debit card pin pad.

And More!

Didn’t find what you were looking for? Give us a call – this is just the beginning! Additional offerings range from sustainability-focused initiatives to third-party benefits administration support, providing comprehensive solutions to your multi-faceted needs.

Interested in Joining the Co-op?

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